Service

Industrial IT equipment /Auto-ID devices

Serwis_IT

Thanks to the experience and qualifications, we quickly and effectively solve any problems with the operation of industrial IT equipment.

A wide range of service packages and contracts, including guaranteed repair times, planned operation, maintenance and provision of replacement equipment, lets You to adjust the service program to the required level of reliability and availability of Your devices.

We are an authorized service partner of companies Honeywell and ads-tec. This means that we have the necessary skills and training certifications to independently and directly perform any warranty/post-warranty repairs and terminals covered by service contracts.

For the service, we use only original spare parts coming from the manufacturer.
We specialize in servicing and installation of forklift terminals.

We service the following brands and types of devices

  • ads-tec – computers and forklift terminals
  • Akerstroms /LXE /Honeywell – handheld terminals, computers and forklift terminals
  • Motorola – handheld terminals, barcode readers
  • Zebra – label printers, handheld terminals

Offer scope

  • Warranty and post-warranty repairs
  • Inspection and maintenance
  • Modification and modernization of devices
  • Installation of operating systems and software
  • Service contracts according to the user’s needs

Typical repairs

  • Replacement of a touch screen in a forklift computer/hand-held terminal
  • Replacement of a keyboard
  • Repair of communication ports in a forklift computer
  • Replacement of a scanning head
  • Replacement of an antenna
  • Reinstallation of an operating system

Repair modes

  • Stationary (door-to-door) – a device is sent to our service centre. After diagnosing faults, the confirmation of repair order and repair execution, the device is sent back to the customer.
  • Mobile (on-site) – repairs are carried out on-site during the visit of our technician.